REMOTE SUPPORT PROFESSIONALS

1. is a Remote Support Professional a VA?

2. How does a Remote Support Professional different from an in-office Admin?

3. Why is your agency different from others?

REMOTE PERSONAL ASSISTANCE

1. How does a personal assistant differ from and admin assistant?
2. How can this be done virtually?

3. Why TRS for a Personal Assistance?

CONSULTING & MENTORING

1. What consulting services do you have?

2. Why don't you have your pricing on the website for these services?

3. Who is an ideal  client for these services? 

REMOTE SUPPORT

1. A  Remote Support Professional is like an old school Virtual Assistant or Operations Professional who works as a remote contractor from their home in support of entrepreneurs, business owners and leaders. 

2. Put simply, a Remote Support Professional saves you money! Aside from the fact they are not physically in your office, you do not have to pay for employee related expenses such as insurance, stock options, office space, office supplies, retirement accounts or paid days off. You pay for ACTUAL HOURS worked, not spent at the water cooler, eating lunch, taking breaks, chatting with coworkers, etc. 

3. Tandem Resource Solutions (TRS) is different from other agencies in that we are a "boutique-style" agency or a "mom & pop" style agency. While remaining within industry standard pricing guidelines, we, unlike "the big guys," do not charge exorbitant fees. Consider us like the Target between Walmart and Macy's; economical for "most." 

REMOTE PERSONAL ASSISTANCE

1. How do you match  Remote Support Professionals, acting as Personal Assistants, with clients?  We match on general location and proximity to the client. At the very least, in their same time zone. We procured an the "in-city" knowledge base for many large cities, from which the VPAs can identify in-town delivery services, learn more about the cities culture and sites, connect with local experts. 

2.  What is the cost difference for a  a Remote Support Professional that  provides Personal Assistance?

Personal assistance fees vary based on the scope of work, the city, the economy, etc. But, they work for us! We track their time and pay their paychecks. We share best practices and research your city and it's services, demographics and any other pertinent info, to act as a knowledge bank for your  Personal Assistant.  

Yes, we guarantee our  placements. If a  placement does not "work out," for any reason, within a predetermined  date range , we will  match you with a new person at no charge to you.

PROJECT-ONLY  Remote Support Professionals

1. What is a "Project" Support Pro?

TRS has Pros that are happier when they are heads down working on special projects (not requiring on-going support, rather one-off work like research, behind the scenes special projects, and any task that can be performed outside of regular business hours. These Pros are either side-hustlers, or supporting/raising children, caregivers for the elderly or choose to work outside of typical business hours. These days are results and deadline oriented, and get stuff done!  #thehustlers

CONSULTING & MENTORING

We offer office operational setup consulting from our CEO, who's worked in, managed, and operated in many capacities during her career. We consult on the "types" of admins or non-revenue generating staff an employer needs and convey the value of each person in the betterment and growth of the company. 

2. Consulting pricing varies based on the length and depth (Scope) of the project and how much information is needed. 

Executive/EA (& VEA) Mentoring  packages are offered by our CEO,  and a few of her colleagues (pricing will vary based on which mentor is assigned), who have a collective 100+ years of experience as EAs/VEAs! Contact us for a price quote!